Submit a complaint

We value your gaming experience and consider your feedback responsibly. This form gives you the opportunity to describe any difficulties you have experienced with a particular casino or bookmaker. Explain your concern in detail and, if possible, include supporting documents – such as screenshots of correspondence with customer service, etc.

We will process your request and try to contact the casino or bookmaker to improve your user experience on Your feedback may also influence our ratings of the online casinos and bookmakers listed.


Before you submit a complaint, make sure you have read the casino or bookmaker’s policies. If your bonus does not match the advertised one, please carefully read the promotional terms and conditions. If your payout is delayed, thoroughly check the payment terms, etc.

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